How do I contact support?

Step by step

Before you start. Support runs through payortransparency.com, outside the app.

1. 1On payortransparency.com, open Resources in the top bar and click Help Center.
2. 2Click Contact us. The Get in touch page opens.
3. 3Click Book a call to pick a time. Bring the codes, payers and question you have in mind.
4. 4For billing, privacy or security matters, write to billing@payortransparency.com.
5. 5FAQs, also under Resources, may answer your question without a call. Its Subscriptions and billing group covers plans and payment.
6. 6Inside the app, the footer on most pages links to Contact and FAQs.

What you see. The booking page opens so you can choose a time for a call.

Tip. Questions about one code are often answered on its page in the Code Hub, under Resources.